Questions before gifting

Frequently Asked Questions

How do I check availability?

Current availability is shown on each product page.

Will every piece fit every vehicle?

No. “Generic” never means guaranteed. Check the fit notes and measure your exact vehicle configuration.

Can parked-use products stay installed while driving?

No. If a listing says parked use only, remove and secure it before moving the vehicle.

Do the window shades block all light or heat?

No blackout, UV, insulation, or temperature performance is claimed for these concepts.

Is the chill tote a refrigerator?

No. It is a non-powered insulated tote concept. Follow food-safety guidance and monitor temperatures independently.

Where do my orders ship from?

We don't keep a warehouse of our own. Instead, we hand-pick the products in our store and work with trusted U.S. fulfillment partners who ship your order directly to you. Items in one order may arrive in separate packages, and your package may come in our partner's packaging or include a packing slip or gift slip from our partner. It's still your order from us, and our team supports it from start to finish. See our Shipping Policy for details.

How do I start a return?

Simply reply to your order confirmation email or email us at hello@roadcubby.com with your order number and the item(s) you'd like to return. Please don't use any return link printed on a gift slip or packing slip, and don't send items to the address shown on your package. Those returns aren't handled by us, and we can't guarantee a full refund through them. We'll send you the correct return address and instructions, and approved refunds go back to your original payment method. See our Refund Policy for details.